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Tips for Installing Your First ATM

PAI – Mar 15th, 2013

Installing paper on an ATMMaking the decision to purchase your first ATM can be the beginning of a long, prosperous journey. With dedication and the right guidance you can have your firstATM installation completed and running in no time. To help you get there, we’ve compiled just a portion of the helpful advice you receive when you converse with other ATM business owners on our private Community Forums.

Once you’ve gone through the initial steps of purchasing an ATM and securing a location for it, you’re ready for installation. Below is a list of tools to help your installation based on suggestions from some of our current ATM business owners. While they aren’t required, they may save you time and headaches. We explain the purpose of each of these tools below.

  • Reciprocating Saw
  • Tape Measure
  • ADA Requirements
  • Digital Camera
  • Hand Truck (Dolly)
  • Sharpie® Marker
  • Rotary Hammer Drill
  • 2 Concrete Drill Bits
  • Concrete Anchor Bolts and spares
  • Hammer
  • Proper Cables and Extension Cords
  • Test Equipment
  • Laptop Computer

Site Preparation

Make sure the area where you plan to put your ATM is cleared of any debris, including remnants of a former ATM that may have been located in the same spot. If there is an old machine, bolts, or an old chain that were left by the previous vendor, use the reciprocating saw to remove them.

Next, use the tape measure to ensure the area will be compliant with the Americans with Disabilities Act. ADA standards require a 48”x 30” clear space in front of the ATM, but always check with your local government for any additional requirements. One idea is to create a template out of cardboard that is the exact dimensions needed to comply with the ADA standards. Once the ATM installation is complete, place the cardboard template in front of the ATM and take a picture with your digital camera. Doing this provides proof that there was adequate spacing after installation, as items and displays around the ATM are sometimes moved by other people.

ATM Installation

Once the site is ready, use the hand truck to move the ATM into the location you plan to install it. Using a Sharpie® Marker, trace the holes on the bottom of the ATM onto the floor. Move the ATM to the side, and use a rotary hammer drill with a concrete drill bit to make holes exactly where the Sharpie® marks are. After you finish drilling, use the hand truck to move the ATM back into its final location.

Once the ATM is back into place, put the concrete anchor bolts through the bottom of the ATM vault and into the holes you just drilled. Use the hammer to pound them firmly into the floor.

While it’s always nice when things go according to plan, you may want to bring a second concrete drill bit and spare concrete anchor bolts in case something breaks or gets lost during the installation process.

Post Installation

Now that you’ve successfully installed your ATM, double check everything to ensure the bolts are tight and the machine cannot be moved. Plug the machine in and connect it to the required sources. Depending on the model of ATM and the location of your installation, you may need to purchase power or phone line extension cords. Or you may find that a wireless ATM solution is the way to go so that you don’t have to worry about connecting to a phone line.

Once all cables are connected and you are able to power the machine on, continue with software installation if it is not already programmed. It may be helpful to have a test phone and/or an internet connected laptop to configure and test your machine’s software. You can also use your laptop to download any software updates which may be required.

The final step of your ATM installation is to take a picture, both for your own pride and to have as proof that you’ve met the required ADA standards. For information on managing and branding your ATM network, visit our ATM business solutions page.

Tags: [ATMs]