Are you looking for a career with outstanding growth potential in the financial services industry? Payment Alliance International (PAI) offers excellent opportunity, experience and benefits. Our business is growing; your career could be growing just as quickly.
If you are a top performer with a track record of great work and success, email us today! Please include a resume and cover letter with your inquiry.
Technical Support Specialist L 1
Essential Duties and Responsibilities include but are not limited to the following:
- Program and troubleshoot POS Credit Card Terminals and ATMs in a timely manner over the phone;
- Ability to multi-task and use multiple computer systems while on the phone;
- Troubleshoot hardware and software issues;
- Verify transactions and batches, and advise or troubleshoot accordingly;
- Be proficient with multiple terminal hardware/software types and their basic functions;
The candidate must possess all of the following:
- Previous Call Center Experience required, inbound or outbound;
- Analytical ability to diagnose problems and work quickly and independently to resolve issues;
- Ability to multi-task and work well under pressure;
- Must be flexible and be a self-starter
Equal Opportunity Employer
It is a fundamental policy of PAI not to discriminate on the basis of race, color, religion, sex, national origin, age, handicap or disability, with respect to recruitment, hiring, training, promotion and other terms and conditions of employment.